Our products are handmade and made to order. Current turn around time is posted in the banner on the front page. If the turnaround time differs on a product it is listed on the products page.
Due to the custom nature and digital download nature of our products we do NOT offer returns or exchanges. If a product downloads incorrectly please reach out and we will fix the issue. If a tumbler arrives damaged please reach out ASAP with pictures of the box and the tumbler as USPS requires it to file a claim.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We offer free shipping on purchases over $50. Digital downloads have no shipping charge attached to them. We can ship internationally and those shipping costs are calculated separately and do not apply for free shipping.
Orders ship USPS (estimated arrival in 1-3 business days). The estimates are listed on USPS website at www.usps.com. Due to operating conditions of USPS orders may take longer than estimated to arrive.
Route shipping insurance is automatically added to your cart on any order placed with CM Designs Co. If you remove Route shipping insurance from your cart CM Designs Co. will not be held responsible for any package that is lost, stolen, damaged, or missing. Claims must be filled with Route. Once you place your order, route will send you an email. Keep this email for your records.